Aussie Play Harbor / Reader information
Privacy Policy
Effective date:
This policy explains how Aussie Play Harbor handles personal information when you browse our Australian gaming guide or contact the editors. It covers information you choose to share, browser preferences, privacy requests and the practical steps we take to limit unnecessary collection.
You can read our guides without sending an enquiry. If you contact us, share only what we need to understand your question. Your cookie choice does not affect your ability to read the site.
1. Who we are and how to contact us
Aussie Play Harbor operates aussieplayharbor.com as an independent Australian gaming guide. We publish editorial reviews, comparisons and practical information about digital entertainment. This policy applies to our website and editorial enquiries, including questions about a review or a suggested correction.
For privacy matters, contact the editorial team at [email protected] or phone +61 2 8015 6842. Our postal address is Level 10, 20 Martin Place, Sydney NSW 2000, Australia. We handle enquiries Monday to Friday, 09:00–17:00 Sydney time, excluding NSW public holidays.
Use “Privacy request” as your subject so the team can direct your message appropriately. These contact channels also accept questions about this policy.
2. Information we collect
Contact forms request your name, email address, optional phone number and message. Your correspondence may also include a page reference or details about an editorial issue. Please avoid sending payment details, passwords, government identifiers or sensitive health information. A phone number is optional; leave it out if you prefer an email reply.
Where ordinary hosting access logs are collected, they may contain an IP address, request time, requested page, browser information and an error or response status. We use such records for technical diagnosis rather than to build advertising profiles. This policy does not describe analytics or advertising trackers as active features.
The consent controls remember a choice and timestamp using the same preference key in a cookie and local storage. This is necessary preference storage, including when you reject optional cookies.
| Name and provider | Storage | Purpose and duration |
|---|---|---|
| aussieplayharbor.com.cookie-consent.v1 Aussie Play Harbor | Cookie | Remembers your consent choice. Cookie lifetime: 31,536,000 seconds (one year). The choice is renewed after 180 days. |
| aussieplayharbor.com.cookie-consent.v1 Aussie Play Harbor | Local storage | Remembers your consent choice. Remains until cleared by you or site code; a saved choice becomes stale after 180 days. |
3. Why we use information
We use enquiry information to understand your question, respond through your chosen channel, assess platform suggestions and investigate corrections. If you report an inaccurate statement, we may keep a limited record of the issue and editorial decision to support consistent, accountable publishing.
Preference storage lets the website remember your decision instead of repeatedly asking on each visit. Technical records, where collected, help diagnose failed requests, investigate misuse and protect site reliability. We do not use enquiry details for unsolicited marketing or add correspondents to a promotional mailing list. We keep working notes focused on the issue rather than copying personal details unnecessarily.
4. Consent and Australian privacy principles
We use the Australian Privacy Principles as a framework for fair collection, clear notice, limited use and access to information. Our legal obligations depend on the circumstances and applicable law; this policy does not claim certification or expand the statutory coverage of those principles.
Submitting an enquiry allows us to use the information to answer it. You can ask us to stop further correspondence or withdraw permission for an optional use. This does not undo processing already completed or remove records we must retain under law.
Optional browser technologies require an affirmative choice. Use Cookie settings in the footer to review or change that choice. Rejecting optional storage leaves the necessary preference record in place. Browser controls can clear stored records; if storage is blocked, readable browsing remains available, although your choice may not persist.
6. How long information is kept
Our operating policy is to delete routine enquiry records 12 months after the matter closes. Correction records are retained for 24 months to document editorial decisions, with unnecessary personal details removed. Where hosting access logs are used, our target is deletion within 30 days.
A specific legal requirement, unresolved complaint or security investigation may justify keeping relevant records longer. We limit any hold to the material needed and review deletion when the reason ends. A deletion request is assessed against these obligations rather than treated as automatic permission to erase required evidence.
Your consent choice is treated as expired after 180 days and requested again. The cookie itself has a one-year lifetime, while local storage can remain until cleared. Clearing both through your browser removes the stored preference sooner.
7. Keeping information secure
Our handling practices include restricting editorial access to people with a work-related need, reviewing access permissions and reducing personal details in working notes. We ask editors to keep correspondence in the appropriate work channels and avoid unnecessary copies when discussing a correction.
No website, device or transmission is completely secure. Send a short description first if your concern involves sensitive material, so we can discuss what information is actually needed. If we identify a privacy incident, we assess its impact, take proportionate containment steps and consider notification duties under applicable law. Report suspected exposure through the privacy contact above.
8. Access, correction and complaints
You can request access to information about you, correct inaccurate details or ask for deletion by emailing [email protected]. Identify the relevant enquiry, approximate date and the change you want. Do not send identity documents by default. If verification is necessary, we will explain a proportionate way to confirm that the request is yours.
We aim to acknowledge requests within five business days and provide a substantive answer within 30 days. If more time is necessary, we will explain why and give an updated timeframe. If we cannot fulfil a request, we will explain the applicable reason and available next steps.
For a complaint, describe what happened and your preferred resolution. We will review the handling and respond through your nominated channel. If the outcome does not resolve your concern, you may contact the Office of the Australian Information Commissioner where applicable. Nothing in this policy limits rights or remedies available under Australian law.
9. Younger visitors
Aussie Play Harbor is a general digital entertainment guide, not a wagering service. Parents and carers should check individual game age ratings and platform rules, and help younger visitors decide what information to share. A guide or link does not replace those checks.
We do not ask children to submit personal information to read our articles. If a child sends information that should be removed, a parent or carer can contact the editors with enough detail to locate the message. We will review the request without asking for unnecessary information about the child.
10. Policy updates
This policy takes effect on 13 October 2026. We publish revisions here and update the effective date when our handling practices change. Material changes will be explained alongside the revised policy so readers can understand their effect. Any new optional processing requires an updated consent choice before it begins. Contact the editors if you need an explanation of a revision.